Clerical Skills Testing - Office Staff
If you want to solve the problem of reliably hiring the right clerical support staff, then please review our Clerical Skills Testing.
We offer the widest variety of standard and customizable assessments covering important office and clerical skills. Just a small fraction of the tests are featured here. For a full list and demo click on E-Mail.
Checking, Coding and Filing Skills Tests*
- Checking. Examinees are asked to compare 2 sets of dates, addresses, names as
well as words and phrases and mark if they match or not.
- Coding. Examinees are asked to select the correct abbreviation from a list of
extensions, departments, names, colors, cities and chemicals. li>
- Filing.Examinees must select the correct location for filing documents based on dates,
numbers, names and companies.
Some of the other tests include:
Secretarial Skills
- This test contains questions relating to receptionist skills such as recognizing names and faces,
taking messages and forwarding calls.
Office Manager
Examinees are asked questions relating to managing staff, measuring employee performance
and productivity, and recommending raises and promotionsp>
Typing Test*
Tests typing speed and error rate while copying a text.
Customer Service
Customer Service questions on topics such as how best to deal with dissatisfied customers, proper
telephone skills as well as Customer Service techniques.
Data Entry Test - Alphanumeric *
The applicant is asked to type names and addresses using the keyboard. Scores are based on
speed and accuracy of input.
* denotes test making capability.
Click: To review a list of Clerical test titles which are provided in the Clerical Test Package.
To receive a Free Testing Demo and list of tests,
please click on
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