Clerical Skills Testing - Office Staff
If you want to solve the problem of reliably hiring the right clerical support staff, then please review our Clerical Skills Testing.
We offer the widest variety of standard and customizable assessments covering important office and clerical skills. Just a small fraction of the tests are featured here. For a full list and demo click on Download Files.
Checking, Coding and Filing Skills Tests*
- Checking. The Checking test measures an examinee’s
skill in accurately checking text and number items. Each question in the
test consists of a pair of words, numbers, letters, names, dates, etc. Depending
on whether or not the two items are identical, the examinee clicks on a
Match or Do Not Match button.
- Coding. The Coding test measures an examinee’s skill
in using letter and numerical codes. Each question in this test consists
of an item and a list of letter or number codes with instructions to answer
the questions by selecting the correct code on a simulated telephone keypad
or clipboard.
- Filing.The Filing test measures an examinee’s skill in
filing items such as names, numbers, and dates in the correct order. The
test also measures the ability to see whether current files are in the correct
order or need to be refiled correctly. The Filing test follows rules established
by the Association of Records Managers and and Administrators, Inc. (ARMA).
Some of the other tests include:
Receptionist Skills
- Receptionist manners and management skills
- Judgment and discretion
- Message-taking skills
- Ability to remember names and faces
Secretarial Skills
- Secretarial manners and management skills
- Judgment and discretion
- Message-taking skills
- Ability to remember names and faces
Professional Office Manager
The Professional Office Managertest is designed to determine how an examinee will perform in different office management situations. The test describes 30 different problems that may face someone in an office management role. In each case, the examinee is offered four possible ways of addressing the problem. There are no "right" or "wrong" answers in this test. Instead, each answer represents a different approach to problem solving. Some answers reflect a direct, action-oriented solution to a problem, while other answers represent a more indirect response.
The scores report created at the end of the Office Manager test does not include percentage scores. Instead, answers given by the examinee are used to determine the type of manager the examinee represents (direct-action oriented, indirect-action oriented, etc.). The scores report includes a paragraph describing a general assessment of the examinee, based on how they answered the questions in the test. The scores report also includes a list of all questions, with an indication of what answers the examinee chose to solve each problem. The report can be used to help determine whether an examinee will be effective in a particular office environment or will conform to specific standards of office management proficiency.
* denotes test making capability.
Click: To review a list of Clerical test titles which are provided in the Clerical Test Package.
To receive a Free Testing Software Demo and list of tests,
please click on Download Files
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